Track job progress. Automate customer updates. Collect payment. Capture the highest-quality internal analytics available.
What's the status of that Rolex?
Everything that slows you down, automated.
Everything that matters, documented.
WatchSheet is watch repair software built for service centers and the watchmakers who run them. Every job is tracked from intake to return shipment. Customers get updates by email and SMS as the work moves, approve quotes in one click, and pay through Stripe. The front desk, the bench, and the back office work from the same repair tracking system, so nothing is re-typed and nothing is lost.
Know how many jobs are sitting at each stage right now. Spot the bottleneck before it backs up the bench. Every metric is pulled from your real job data, nothing estimated.
Front desk creates the job. The bench finishes it. WatchSheet handles every conversation in between, without copy-pasting across four apps and a spreadsheet.
General repair software is built for phones and laptops. WatchSheet is built for watch service: movement overhauls, case and bracelet work, warranty and wholesale accounts, condition photos at intake, and insured shipping for high-value pieces. Your service catalog, job statuses, and customer approvals live in one place, from the first intake to the final delivery.
Watch repair software tracks each watch from intake to return. It records the job, the quote, the work performed, and the payment, and keeps the customer informed along the way. WatchSheet adds what watch service requires: warranty and wholesale account workflows, photo documentation of condition at intake, and insured shipping through Jewelers Mutual.
Yes. WatchSheet is built only for watch service and repair centers, from independent watchmakers to multi-bench operations handling brand warranty work. It was developed with working service centers, and its job statuses, service catalog, and reports follow how a watch moves through the bench.
Yes. Watchmakers move a job to its next status from the web dashboard or the WatchSheet iOS app on iPhone and iPad. Every status change records who made it, and the customer is notified automatically.
Customers receive the quote by email or SMS and approve it in one click, with no account or app required. They follow their repair on the order status page and pay the invoice by card or ACH through Stripe.
Trusted Integrations
